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Frequently Asked Questions (FAQ)

1. What kind of service do you provide?

We provide personalized travel planning and concierge support for international travelers visiting Japan.

Services include:

  • Custom itinerary creation

  • Restaurant and experience reservations

  • Hidden local recommendations

  • Cultural experience matching

  • Practical support such as phone reservations in Japanese

This is a paid, tailored service — not a free Q&A platform.

2. Is this a free consultation service?

No.

We do not provide free travel planning or individual recommendations.
Our service is designed as a premium, personalized concierge experience.

If you are looking for free information, please refer to our social media content.

3. Who is this service for?

This service is ideal for:

  • Travelers who want unique, non-touristy experiences

  • Couples planning honeymoons or special trips

  • High-end travelers seeking refined dining & cultural experiences

  • Visitors who want local-level recommendations but don’t speak Japanese

  • Travelers who want someone to make reservations on their behalf

4. What is included in an itinerary plan?

Depending on the package:

  • Detailed daily schedule

  • Google Map links

  • Reservation strategy guidance

  • Backup options

  • Cultural context & tips

  • Estimated travel times

We design realistic and well-paced plans — not overpacked tourist schedules.

5. Do you make restaurant reservations?

Yes.

We can:

  • Call restaurants in Japanese

  • Book difficult-to-reserve places (when possible)

  • Suggest alternatives if fully booked

Please note:
Some restaurants require advance deposits or credit card guarantees.

6. Can you guarantee reservations at famous restaurants?

No.

For highly exclusive restaurants, availability depends on:

  • Timing

  • Existing customer priority

  • Restaurant policy

We will always provide alternative high-quality options.

7. How does pricing work?

Pricing depends on:

  • Length of stay

  • Number of cities

  • Complexity of requests

  • Reservation volume

After your inquiry form submission, we provide a tailored quotation.

We do not offer free sample itineraries.

8. How far in advance should I book?

We recommend:

  • 1–2 months in advance for standard trips

  • 2–3 months in advance for cherry blossom season, autumn foliage, or peak travel periods

  • 3+ months for exclusive restaurants or ryokan

9. Do you offer on-the-ground guiding?

Currently, we primarily provide pre-arrival planning and reservation support.

On-site assistance may be arranged upon request depending on schedule and availability.

10. Can you help with luxury wellness or cultural experiences?

Yes.

We specialize in:

  • Tea ceremony

  • Zen meditation

  • Private cultural workshops

  • High-end ryokan stays

  • Wellness-focused travel

  • Hidden gastronomy experiences

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